Privacy Policy

Privacy Policy

Introduction

Welcome to https://friends-group-desert-safari-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who visit or interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing the collection and use of personal data, so please review them carefully before providing any information.

Processing Activities

This Privacy Policy guides how we interact with you in various ways:

  • Using Our Applications and Services: As an authorized user, your account information, payment details, and activity within our applications are all subject to this policy.
  • Visiting Our Websites: When you explore our websites, we may collect certain data about your device, location, and browsing behavior for analytics and personalization purposes.
  • Communications: We may reach out to you via email, calls, or text messages/SMS for newsletters, promotional offers, or customer support. By engaging with these communications, you agree to the terms outlined in this policy.

Personal Data Collection

We collect various types of personal data to enhance your experience and personalize our services:

  • Account Information: Details required to create and manage your user account, such as name, email address, and password.
  • Payment Information: Credit card or debit card details for secure transactions.
  • Financial Information: Bank account information, if provided, for financial services or direct debits.
  • Purchase Information: Records of your purchases, including products ordered, quantities, and payment methods.
  • Mobile Device Identifiers: Unique device IDs, browser types, and mobile network information to improve our apps’ performance.
  • Location Data: Your GPS coordinates or location data from IP addresses to tailor content based on your region.
  • Feedback and Reviews: Comments, ratings, and reviews you provide about our services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., profile pictures, public posts).
  • Product Information: Details about products or services you show interest in or purchase on our websites.

We obtain this data through direct user input, automatic collection tools like cookies and log files, and partnerships with third-party service providers.

Cookies

Cookies are small text files placed on your device to enhance user experience and enable certain features:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  • Preference Cookies: Remembering your preferences, language settings, and ad choices for a personalized experience.
  • Analytics Cookies: Used by our analytics partners to track site usage, gather user feedback, and improve performance.

Users can manage their cookie preferences through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Legal Requirements: We may need to keep certain information to comply with laws, regulations, or legal proceedings.
  • Business Purposes: Your data is essential for providing services, improving our platform, and delivering personalized content.

Once the retention period expires or when you request deletion, we securely delete or anonymize your personal data from our systems.

Security Measures

We take robust security measures to protect your personal data:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Partnering with trusted third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: Request access to or corrections for inaccurate personal information held by us.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data if there is no valid reason for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of rights related to your personal data.

To exercise these rights or submit a complaint, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us: